Knowledgebase : Spam
Acceptable Use Policy for Inbound and Outbound Email
This article has been migrated to our Help System HELP SYSTEM URL: https://help.proofpoint.com/Proofpoint_Essentials/Administrator_Topics/Other_Features/Acceptable_Use_Policy_for_Inbound_and_Outbound_Email
How to tune Proofpoint Essentials' Spam detection
The Proofpoint Essentials default Spam settings should be suitable for most situations, but there are cases where some manual influence can help the system in making better decisions.  For example, marketing newsletters can be problematic in that the engi...
What is the difference between Spam and Opt-in Email?
This article has been migrated to our Help System HELP SYSTEM URL: https://help.proofpoint.com/Proofpoint_Essentials/Administrator_Topics/110_logs/What_is_the_difference_between_Spam_and_Opt-in_Email%3F?mt-draft=true
Adding a Spam-reporting footer to inbound email
To add Proofpoint's 'Easy-spam-reporting disclaimer' footer to inbound mail, follow these simple steps: * When logged into the Proofpoint Essentials interface, click on the SPAM TAB under company or user settings (depending on which level you wish to e...
Anti-Spoofing Tool for Essentials
This article has been migrated to our Help System Help System URL: https://help.proofpoint.com/Proofpoint_Essentials/user_topics/040_spamsettings/Anti-Spoofing_Tool_for_Essentials?mt-draft=true
Customer suddenly started receiving an inordinate amount of unwan...
This article has been migrated to our Help System HELP SYSTEM URL: https://help.proofpoint.com/Proofpoint_Essentials/Administrator_Topics/Other_Features/Users_bombarded_with_unsolicited_email_as_result_of_email_bomb
Does Proofpoint Essentials monitor outbound email as spam?
Proofpoint Essentials does filter outbound email for SPAM. If a message is not delivered it will be recorded in the Email Logs and can be released to the intended recipient. Please note that similar messages of this nature are likely to be quarantined in ...
False Positive and False Negative Reporting
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Google Apps email being caught as spoof
This article has been migrated to... https://help.proofpoint.com/Proofpoint_Essentials/user_topics/040_spamsettings/Google_Apps_email_being_caught_as_spoof
Inbound sender DNS check option
The Inbound sender DNS check option provides an additional layer of protection against spam and helps ensure that inbound messages that might not have a destination to bounce to are not allowed in. The proper step to address this is to get the sender to p...
Options for handling Bulk Mail
WHAT IS BULK EMAIL? Email that is sent to a large list of recipients who have either directly or passively agreed to receive communications from the sender or senders. Proofpoint Essentials does not ordinarily quarantine legitimate bulk-email. In some c...
Proofpoint Dynamic Reputation (PDR) listings and removal
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Quarantining suspected spoof or imposter emails
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Remove your IP from SORBS
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Report spam from Email Logs
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Spam email still gets through to users
This article has been migrated to our Help System HELP SYSTEM URL: https://help.proofpoint.com/Proofpoint_Essentials/user_topics/040_spamsettings/Spam_email_still_delivered_to_users
Spam Settings Explained
SPAM SETTINGS Spam settings can be adjusted from the Spam tab under Company Settings. Most of these same settings can also be set from the Spam tab under each individual User (or Functional Account). The spam engine behavior is actually based on each ind...
Spam stamp & forward settings
This article has been migrated to our Help System HELP SYSTEM URL:  https://help.proofpoint.com/?title=Proofpoint_Essentials/user_topics/040_spamsettings/Adding_a_Spam_stamp_to_message_subject_lines_%26_delivering_messages
Terminology
This article has been migrated to our Help System HELP SYSTEM URL: https://help.proofpoint.com/Proofpoint_Essentials/Administrator_Topics/110_logs/Mail_Classification_Terms_and_Definitions
Why are emails with javascript (.js) attachments being blocked?
This article has been migrated to our Help System HELP SYSTEM URL: https://help.proofpoint.com/Proofpoint_Essentials/user_topics/080_disclaimers/Disclaimer_Not_Appearing_on_Outbound_Emails