Knowledgebase : AD Sync
Use the statements in bold text below as a guide to choose the scenario most applicable to you..  They are listed in order or preference: IF YOU HAVE CONTROL OVER YOUR MAIL SERVER AND IT'S FIREWALL, make sure that it can receive incoming SMTP (TCP port ...
This article has been migrated to our Help System HELP SYSTEM URL: https://help.proofpoint.com/Proofpoint_Essentials/Administrator_Topics/040_usersandgroups/Active_Directory_Error_Codes
This article has been migrated to our Help System HELP SYSTEM URL: https://help.proofpoint.com/Proofpoint_Essentials/Administrator_Topics/040_usersandgroups/02_synching_users_and_groups_from_active_directory [https://help.proofpoint.com/Proofpoint_Essen...
PROBLEM: When performing a manual AD sync, the following message is returned: "The procedure seems to have been successful.. Proceeding to the Users List tab to double-check....." Upon checking the Users list it seems no new users have been added. ...
REGISTERING FUNCTIONAL ACCOUNTS MANUALLY 1. While logged into the user interface, navigate to the USERS & GROUPS > click on FUNCTIONAL ACCOUNTS tab. 2. Click on ADD A FUNCTIONAL ACCOUNT button. 3. Enter the NAME. 4. Enter the EMAIL ADDRESS. 5. S...
ENABLE ACTIVE DIRECTORY SYNC If you have Active Directory located on your premises, you can use Proofpoint Essentials Active Directory Sync option to add and automatically sync user accounts and groups between environments. Before you begin, you will ...
This article explains what to do when AD sync within ProofPoint Essentials is unable to fetch hidden items from Active Directory even with the option : ‘Include items hidden from GAL’  (Active Directory tab -> What to sync) checked. Parameter on the AD ...
ACTIVE DIRECTORY (LDAP DISCOVERY) The preferred method of user synchronization is via LDAP Discovery using Proofpoint Essentials’ Active Directory connector module. This allows the Proofpoint Essentials Platform to import: • Active users (including bot...