Knowledgebase : User Management
Adding AD Functional accounts manually
This article has been migrated to our Help System Help System URL: https://help.proofpoint.com/Proofpoint_Essentials/Administrator_Topics/040_usersandgroups/Adding_Functional_Accounts_Manually?mt-draft=true  
Customer list information
CUSTOMER LIST INFORMATION For Reseller accounts, a list of customers is found in the Customer tab. You can navigate to the appropriate customer here. However, you can get more detailed information of accounts as well, expanding the table to include the i...
Determining who receives SMTP Discovery Report
This article has been migrated to our Help System HELP SYSTEM URL: https://help.proofpoint.com/Proofpoint_Essentials/Administrator_Topics/110_reports/Setting_up_Who_Receives_SMTP_Discovery_Reports
Groups Vs Functional Accounts
This article has been migrated to our Help System HELP SYSTEM URL: https://help.proofpoint.com/Proofpoint_Essentials/Administrator_Topics/040_usersandgroups/What_Are_Groups_and_Functional_Accounts
How To Add Users manually
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Is it possible to convert a user account to a functional account?
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Mass update feature
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SMTP Discovery
SITUATION SMTP Discovery (another way to provisioning new users) allows email to be relayed to non-licensed users. Users become licensed-users when manually added within a span of 30 days, a specified number of valid messages are received for that uniq...
SMTP Discovery management
Choosing the SMTP Discovery method to add customer accounts will require a certain amount of on-going management attention and administration to ensure accounts are up to date and license balances are accurate. To make this process more manageable for y...
Steps for adding users by CSV upload
This article has been migrated to our Help System HELP SYSTEM URL: https://help.proofpoint.com/?title=Proofpoint_Essentials%2FKnowledge_Base%2FHow_To%2527s%2FSteps_for_adding_users_by_CSV_upload
User Provisioning Options
SITUATION When a subscribing organization is using the Proofpoint Essentials service the minimum configuration is that one single domain is filtered by the Proofpoint Essentials service and adding users to the Proofpoint Essentials interface is an esse...